Terms & Conditions

Welcome to TVC Techno Service. By accessing our website or using our washing machine repair services in Hyderabad, Telangana, you agree to the following Terms & Conditions. Please read them carefully before proceeding.

1. Service Overview

TVC Techno Service provides professional washing machine repair, inspection, installation, and maintenance services. We aim to deliver reliable and transparent solutions through skilled technicians and genuine spare parts.

2. Appointment & Booking

• All service bookings must be made through our website, phone, or official communication channels.
• Appointment timings are subject to technician availability.
• We reserve the right to reschedule appointments in case of emergencies or unforeseen circumstances.

3. Inspection Charges

• Inspection or visiting charges apply for all service calls.
• If the customer declines the repair after diagnosis, inspection charges will still be applicable.
• Inspection charges may vary based on location and machine type.

4. Repair Charges & Estimates

• All repair charges will be communicated before starting the work.
• Estimates are based on the initial problem diagnosis.
• Additional issues discovered during repair may lead to revised estimates.
• Spare parts, if required, will be charged separately.

5. Parts & Warranty

• We use genuine or high-quality replacement parts.
• Warranty applies only to the specific part repaired or replaced, not the entire machine.
• Warranty does not cover damage caused by misuse, physical impact, voltage fluctuations, water damage, or repairs done by third parties after our service.

6. Customer Responsibilities

• The customer must provide safe access to the washing machine for inspection and repair.
• The machine should be installed in a suitable environment (stable floor, proper power supply, proper water connection).
• Customers must ensure there is no electrical or plumbing hazard at the service location.

7. Payments

• Payment must be made after service completion unless otherwise agreed.
• We accept cash, UPI, bank transfer, or other approved payment methods.
• Non-payment of service charges may result in legal action if required.

8. Limitation of Liability

• We are not responsible for pre-existing faults or damages in the washing machine.
• We are not liable for damage caused by improper usage, lack of maintenance, or third-party repairs.
• While we ensure safe handling, we are not responsible for issues caused by unavoidable electrical fluctuations or aging machine parts.

9. Cancellations & Refunds

• Service appointments may be canceled or rescheduled by contacting us in advance.
• Inspection charges are non-refundable.
• Refunds for parts or repairs are processed only if approved under warranty terms.

10. Intellectual Property

All content on our website—including text, images, graphics, and logos—is the property of TVC Techno Service. You may not copy or use our content without written permission.